Terms and Conditions

Welcome to LabX. By using our services, you agree to the following terms and conditions, which outline the general terms of service for repairs and product sales, along with legal disclaimers. Please read carefully.

1. General Terms of Service

LabX provides mobile phone repair services and sells products related to device care and maintenance. By accessing or using our services, you acknowledge and agree to abide by these terms.

All repairs and services provided by LabX are subject to diagnostic assessments. The duration and cost of repairs will be provided following the initial assessment and are subject to customer approval before repair begins.

2. Repair Warranty

We offer a 1-year warranty on parts and workmanship for all repairs. This warranty covers the original repair and ensures that, should the same issue reoccur, we will repair it free of charge, provided no further damage has occurred to the device. However, warranty claims may be invalidated in cases of physical damage, liquid damage, or unauthorized modifications after the original repair.

3. Product Sales Warranty

Products sold by LabX come with the original manufacturer's warranty, if applicable. Please refer to the individual product details for specific warranty coverage. LabX is not responsible for defects arising from misuse, mishandling, or modifications to the products after purchase.

4. Liability Disclaimer

LabX is not responsible for any data loss, functionality, or settings that may be affected during the repair process. Customers are advised to back up all data before submitting their devices for repair. LabX shall not be liable for any incidental or consequential damages resulting from the use of our services, including but not limited to loss of data, loss of profits, or business interruption.

5. Service Limitations and Disclaimer

While we strive to repair all devices accurately, some issues may be beyond repair, or certain repairs may not fully restore a device to its original condition. LabX cannot guarantee compatibility of replacement parts with future updates or changes by manufacturers, and we are not responsible for any future malfunctions resulting from manufacturer updates.

6. Privacy and Data Security

LabX respects your privacy and takes data security seriously. Personal information provided by customers is used solely for service delivery purposes and is handled in compliance with applicable data protection laws. For more information, please refer to our Privacy Policy.

7. Payments and Refunds

All payments for services and products must be made in full upon completion of the service or upon purchase. Refunds for repairs will only be considered if LabX is unable to perform the agreed-upon service. Refunds for products will follow our standard return policy, subject to product condition and warranty status.

8. Changes to Terms

LabX reserves the right to amend these terms and conditions at any time. We will notify you of any significant changes, and continued use of our services will constitute acceptance of the revised terms.

9. Contact Us

If you have questions about these Terms and Conditions or our services, please contact the LabX customer support team.